HM Inspectorate of Probation Other Reports and Information - Inquiry into the National Probation Service's use of video conferencing for interviewing prisoners: An occasional paper 2003
A limited enquiry by HM Inspectorate of Probation (HMIP) into the use of video conferencing forinterviewing revealed that there had been two significant attempts by probation areas to create video conferencing links with prison establishments, although neither of these schemes remained in operation. One was an experimental pilot. The other facility is still in existence, but is currently not being used at all, which is of concern in the light of the expensive set-up costs. Users of the systems have been satisfied that video conferencing is a useful and practical way of communicating with offenders in custody. The response of offenders is also reported to have been generally favourable.
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